Six Sigma Green Belt Certification Practice Exam

When conducting a brainstorming session, how can a participant who dominates conversations be addressed?

1. Encourage the team member dominating the conversation to begin active listening

2. Encourage everyone to participate equally

3. Reinforce the dominating team member's point of view

4. Reinforce the need to review the data

The correct answer is: Encourage everyone to participate equally

Encouraging everyone to participate equally in a brainstorming session is a crucial approach to fostering a collaborative environment where diverse ideas can emerge. When one participant dominates the conversation, it can stifle contributions from others and limit the overall creativity of the group. By promoting equal participation, you create a space where all voices are heard, allowing for a wider range of perspectives and innovative solutions. This approach not only helps to balance the discussion but also empowers quieter team members to share their ideas, leading to a more productive and inclusive brainstorming session. Additionally, engaging all participants can stimulate more dynamic group interactions and enhance the quality of the output generated from the session. While encouraging the dominating team member to listen actively and reinforcing their points of view may have merits, they do not address the fundamental issue of unequal participation. Likewise, merely emphasizing the need for data review does not tackle the participation imbalance directly. Therefore, the focus on equal participation is the most effective method to ensure a successful brainstorming session.