Six Sigma Green Belt Certification Practice Exam

Which of the following is NOT a key element of the define phase?

1. Measure

2. Process mapping

3. Project charter

4. Problem statement

The correct answer is: Measure

In the context of the Define phase of the Six Sigma methodology, the key focus is on clearly identifying and defining the problem that needs to be addressed. Critical elements during this phase include creating a project charter, which outlines the scope and objectives of the project, developing a problem statement that articulates the specific issues faced, and utilizing process mapping to visualize and understand the current processes and where issues may arise. The element "measure" typically corresponds to the Measure phase, which follows the Define phase. The Measure phase involves collecting data to understand the current performance level and to identify gaps in the process. Thus, it does not form a key element of the Define phase, making it the correct choice for this question.