Six Sigma Green Belt Certification Practice Exam

Which project management tool is effective for planning multiple contingencies and steering towards complex goals?

1. Matrix diagrams

2. Interrelation diagraphs

3. Process decision program charts

4. Affinity diagrams

The correct answer is: Process decision program charts

Process decision program charts (PDPC) are specifically designed to assist project managers in planning for multiple contingencies and navigating complex goals. This tool helps teams identify potential problems before they arise and develop contingency plans that can be implemented if those issues occur. The PDPC allows for a methodical breakdown of the possible outcomes and solutions associated with a given project or decision point. By starting with the main goal and outlining the necessary steps and decisions needed to reach that goal, the PDPC encourages a thorough examination of various factors that can affect success. This aids in improving decision-making by providing a structured approach to anticipate challenges and devise strategies for mitigation. While matrix diagrams, interrelationship diagrams, and affinity diagrams are valuable tools in project management and problem-solving, they do not specifically emphasize the forecasting of contingencies and the planning required to address complex project goals in the same way that PDPC does. Thus, PDPC is particularly suited for the scenario described in the question.