Six Sigma Green Belt Certification Practice Exam

Which tool can be effectively used to analyze risks in a Six Sigma project?

1. RACI charts

2. Kaizen blitz

3. HOQ matrix

4. SWOT analysis

The correct answer is: SWOT analysis

The HOQ (House of Quality) matrix is designed for translating customer requirements into technical specifications, which is not specifically aimed at risk analysis. RACI charts focus on defining roles and responsibilities, while Kaizen blitz emphasizes rapid improvement processes without a concentrated risk analysis aspect. SWOT analysis, on the other hand, stands for Strengths, Weaknesses, Opportunities, and Threats. It is an effective tool for evaluating internal and external factors that could affect a Six Sigma project. By identifying strengths and weaknesses, the internal environment can be assessed, while examining opportunities and threats allows teams to understand external risks and their potential impacts. This holistic approach to assessment helps project teams anticipate issues before they arise and develop strategies to mitigate those risks, thus aligning perfectly with the goals of Six Sigma in terms of reducing variation and improving process quality.